Terms of use

1About these terms

These terms are an agreement between you and Ahmed Fitness (“we”, “us”) about your use of the Ahmed Fitness app and this website. The app runs on Gym Hub, a coaching platform, which provides the technology on our behalf.

By creating an account or using the app you accept these terms. If you do not accept them, please do not use the app. You must be at least 18 years old to use it.

2What the app offers

Ahmed uses the app to coach you. Depending on what your coach has switched on, it includes:

• Training plans and workouts from your coach
• Nutrition plans and meal targets
• Progress tracking: weight, measurements, goals and streaks
• Check-ins and questionnaires your coach sends you
• Messaging with your coach
• A community area for posts and progress photos
• Reminders that you set on your own device

Features may change as your coach updates the app.

3Your account

Your coach creates your account and gives you a login. Keep it confidential, give accurate information, and do not let anyone else use your account. You are responsible for what happens under it. If you think someone else has access, change your password at once and tell us at ahmed@ahmedfitness.test.

You can delete your account at any time in the app (Account → Delete account) or on our website. See the Privacy policy for what happens to your data.

4Health and fitness disclaimer

• Talk to a doctor before you start any exercise or nutrition programme, especially if you are pregnant, injured, have a medical condition or take medication.
• Stop at once and seek medical help if you feel pain, dizziness, shortness of breath or anything unusual. In an emergency, call your local emergency number.
• Nutrition and calorie figures are estimates for general fitness. They are not a treatment for any medical condition, including eating disorders, diabetes or allergies.
• Tell your coach about any health issue or injury. Information you give us must be accurate and complete.
• You exercise at your own risk. Results vary from person to person and are not guaranteed.

5Coaching, payments and cancellations

Your coaching plan, its price and how you pay are agreed directly with Ahmed, outside the app. The app does not sell anything: there are no in-app purchases and no subscriptions billed through Apple or Google.

Cancellations and refunds follow what you agreed with Ahmed when you signed up, together with the rights the law gives you as a consumer.

Your access ends when your coaching ends or when we end it under these terms.

6Acceptable use

Use the app only for your own coaching and in a lawful, respectful way. You must not:

• break the law or the rights of others;
• harass, threaten, abuse or discriminate against anyone;
• post or send sexual, violent, hateful, illegal or misleading content, or spam;
• pretend to be someone else;
• copy, scrape, reverse engineer or interfere with the app or its security;
• share your login or use someone else’s.

Anything you post in a community area may be visible to other members of your coach’s community.

7Your content

You keep ownership of what you add to the app (such as your messages and posts). You give Ahmed Fitness and Gym Hub a limited, non-exclusive licence to store and show it to you and your coach, and to process it to provide the service, for as long as your account exists. You confirm that you have the right to add it.

8Coach content and intellectual property

The plans, videos, text, images, logos and design in the app belong to Ahmed Fitness and its licensors. We give you a personal, non-transferable licence to use them for your own training. You may not copy, sell, share or republish them.

9Your privacy

Our Privacy policy explains what we collect and how we protect it. It forms part of these terms.

10Availability and updates

We work to keep the app available, but it may be unavailable for maintenance or for reasons outside our control. We may update or change features. Links to other websites are not ours and we are not responsible for them.

11Suspension and ending

You can stop using the app and delete your account at any time. We may suspend or end your access if you break these terms, if your coaching with Ahmed ends, or if the law requires it. When access ends, your right to use the app ends. Sections that by their nature continue (such as the health disclaimer and limits of liability) stay in force.

12Disclaimers and liability

To the extent the law allows, the app is provided “as is”, and Ahmed Fitness and Gym Hub do not promise it will be uninterrupted, error free or that it will give you any particular result. To the extent the law allows, we are not liable for indirect or consequential losses, or for injury or loss that results from you not following the health advice above.

Nothing in these terms limits liability that cannot be limited by law (for example for death or personal injury caused by negligence, or for fraud) or removes the mandatory consumer rights you have where you live.

13Additional terms for iPhone and iPad (Apple)

• Between you and us. These terms are between you and us only, not Apple. We, not Apple, are responsible for the app and its content.
• Licence. We give you a non-transferable licence to use the app on Apple-branded products that you own or control, as the Usage Rules in the App Store Terms of Service allow.
• Support. We, not Apple, are responsible for maintenance and support. Contact us at ahmed@ahmedfitness.test. Apple has no obligation to provide any.
• Warranty. We are responsible for any warranty. If the app does not meet a warranty that applies, you can tell Apple and Apple will refund the purchase price, if any. Apple has no other warranty obligation for the app.
• Claims. We, not Apple, are responsible for claims about the app, such as product liability, legal or regulatory compliance, and consumer protection or privacy claims.
• Intellectual property. If a third party claims the app infringes its intellectual property, we, not Apple, are responsible for investigating, defending and settling the claim.
• Legal compliance. You confirm that you are not in a country under a US government embargo or designated a “terrorist-supporting” country, and are not on any US list of prohibited or restricted parties.
• Third-party terms. You must follow the terms of any third-party service you use with the app, such as your mobile data provider.
• Third-party beneficiary. Apple and its subsidiaries are third-party beneficiaries of these terms, and once you accept them Apple can enforce them against you.
• Questions and complaints. Contact Ahmed Fitness, ahmed@ahmedfitness.test.

14Android and Google Play

If you installed the app from Google Play, Google’s terms for Google Play also apply. Google is not a party to these terms and is not responsible for the app.

15Governing law

These terms are governed by the law of the country where we are established, and its courts have jurisdiction, except that this does not remove mandatory consumer rights you have in the country where you live. Please contact us first so we can try to solve any problem together.

16Changes and general terms

We may update these terms. We will change the version and date, and tell you in the app or by email before a material change applies. If you keep using the app after that, you accept the new terms. If a part of these terms cannot be enforced, the rest stays in force. These terms and the Privacy policy are the whole agreement between us about the app. We publish them in English and Arabic; if the versions differ, the English version applies.