PRIVACY POLICY Last updated: 12 November 2026 Version: 4 App: Ahmed Fitness Ahmed Fitness provides the Ahmed Fitness app and this website to its coaching clients. This policy explains what personal data we collect, why, who can see it, how long we keep it and the choices you have. It covers the Ahmed Fitness app for iPhone and Android and this website. 1. Who we are Ahmed Fitness is responsible for your personal data in the Ahmed Fitness app and on this website (the “controller”). You can reach us at ahmed@ahmedfitness.test. The app and this website run on GYMURA, a coaching platform. GYMURA acts as our service provider (“processor”): it hosts the service and handles your data only on our instructions. 2. What we collect We collect only what we need to coach you. This is everything the app and this website collect: - Account details | Name, email or phone number, login and password (the password is stored hashed, never readable). | Sign you in and let your coach recognise you. | Required - Plans | The training and nutrition plans your coach assigns to you and what you mark as done. | Deliver your coaching programme. | Required - Health and fitness information | Weight, body measurements, goals and progress you log, and your answers to check-ins and questionnaires your coach sends (for example injuries or medical history). | Build and adjust your plan, and follow your progress. | Optional: you choose what to enter - Messages | The text messages you send to your coach and the replies. | Let you and your coach talk. | Optional - Photos and posts | Pictures and text you choose to add to a community post. | Show your post inside the app. | Optional - Technical data | IP address, app version, device type, language and the time of requests, kept in security logs. | Keep the service secure and working, and stop abuse. | Automatic - Website enquiries | Name, email, phone and message if you use the contact form on this website. | Reply to you. | Optional What we do not collect: We do not collect your precise location, contacts, microphone or camera data, advertising identifiers, or payment card details. Nothing is bought inside the app. 3. How we use your data - To coach you. Create and adjust your plans, follow your progress and answer your messages. - To run your account. Sign you in, keep you signed in on your device and let you change your password. - To keep things safe. Prevent fraud, abuse and unauthorised access. - To meet legal duties. For example keeping business records the law requires. We never use your data for advertising, to build advertising profiles, or to make automated decisions that significantly affect you. Where privacy law asks for a legal basis, we rely on: performing our agreement with you, your consent (for health information), our legitimate interest in security, and legal obligations. 4. Health and fitness information Some of what you enter is health information. We treat it as sensitive: - It is used only to coach you. - It is never sold, rented, or shared with advertisers, data brokers or insurers. - It is never used for advertising or marketing. - Only you, Ahmed and the team members who work with you can see it. - The app does not read data from Apple Health or Health Connect. By entering health information you give your explicit consent to us processing it for coaching. You can withdraw that consent at any time by deleting your account. 5. Who can see your data - You. Everything in your account. - Ahmed and the coaching team. Team members only see the clients they work with, based on their role. - GYMURA, the platform provider. It hosts the service and processes your data only on our instructions. Its staff access data only to run, secure and support the service, under confidentiality. - Service providers. For example hosting and email delivery, under contracts that require them to protect your data and use it only for us. - Authorities. Only when the law requires it or to protect people from harm. We do not sell your personal data and we do not share it for advertising. We do not track you across other companies’ apps or websites, and the app contains no advertising, analytics or tracking tools. If the coaching business is ever transferred, your data stays protected by this policy. 6. Permissions and what stays on your device - Internet | Connect to your coach’s service. - Notifications | Reminders you set. They are scheduled on your device, not sent from our servers. The app asks only when you turn a reminder on. - Photo library | Only when you choose to pick or save a photo. The app sees only the pictures you choose. The app keeps a login token in your device’s secure storage, plus your language and reminder preferences. They are removed when you sign out or uninstall the app. 7. How long we keep your data We keep your data while your account is active and your coach works with you. When you delete your account: - Your name, email, phone numbers, photo, notes and goal are erased straight away, and your login is disabled on every device. - The messages you sent are deleted. - Training and check-in records and invoices stay in Ahmed Fitness’s records without your name, because the law and good bookkeeping require it. Security logs are kept for a limited period. Encrypted backups are kept for a limited period and then overwritten; deleted data is not restored from them. 8. Your rights and choices You can ask us to give you a copy of your data, correct it, delete it, restrict or object to how we use it, and withdraw your consent. We respect the rights that the privacy laws that apply to you give you. You can also complain to your data protection authority. - Delete your account in the app: Account → Delete account. - Delete it on the web: use the Delete account page of this website. - Anything else: email ahmed@ahmedfitness.test. We answer within 30 days, and it is free. We may need to confirm it is really you before we act on a request. 9. Security - Data is encrypted in transit (HTTPS). - Passwords are stored hashed and cannot be read by anyone. - Access is limited by role, and every session is revoked when an account is deleted. No system is perfectly secure. If you think your account is at risk, change your password and tell us at ahmed@ahmedfitness.test. If a breach affects you, we will tell you and the authorities as the law requires. 10. Where your data is processed Your data is stored on servers run by GYMURA and its hosting providers, which may be in a different country from yours. Where the law requires it, we use contracts and other safeguards to protect your data when it moves. 11. Children The Ahmed Fitness app is for adults aged 18 or over and is not directed at children. We do not knowingly collect data from anyone under 18. If we learn that we have, we delete it. 12. Cookies on this website This website uses only the cookies it needs to work, such as keeping your language choice and protecting forms. It has no advertising or analytics cookies, and the app uses no cookies. 13. Summary for the app stores The same answers we give in Apple’s App Privacy details and Google Play’s Data safety section. - Contact info (name, email, phone) | Collected, linked to you, not used for tracking | Collected, not shared - Health and fitness | Collected, linked to you, not used for tracking | Collected, not shared - User content (messages, photos) | Collected, linked to you, not used for tracking | Collected, not shared - Identifiers (user ID) | Collected, linked to you, not used for tracking | Collected, not shared - Advertising, analytics, location | Not collected | Not collected - Encrypted in transit: yes. - You can ask for your data to be deleted: yes, in the app and on the web. - Age: 18 and over. 14. Changes to this policy When we change this policy we update its version and date. If a change matters for your privacy, we tell you in the app or by email before it applies. This is version 4. Contact Ahmed Fitness Email: ahmed@ahmedfitness.test Phone: 01003202768 Platform operator: GYMURA